Here’s how:
Go to our Join now page linked below.
On the Join now page, enter your phone number and choose a 4-digit password.
Fill in your personal details if requested.
Read and agree to our Terms & Conditions, then tap the ‘Join Now’ button.
Note: The 4-digit password you set here will be your login password every time you access your betPawa account.
Proceed to our Join now page
Reset it in a few easy steps:
Go to our Forgot PIN page linked below
Enter your account phone number if not prefilled
Tap the ‘Get verification code’ button.
Didn’t get the code? You can choose to resend it or receive it through another available method.
Check your phone for the code and enter it on the page.
Create a new account PIN and confirm it by tapping the ‘Set New PIN’ button.
Proceed to our Password reset page Forgot pin
Your bet is settled according to the official result of the sporting event and the specific market rules you placed your bet on (e.g. 1X2, Total goals Over/Under, Correct Score). Settlement only happens once the outcome is confirmed and announced.
Example: A “1X2” bet is settled based on the official full-time score.
If you’re unsure about how a particular market is decided, you can always check the Sports Betting Rules.
You can track your bet status by going to Account > My Bets and checking under Settled (for completed bets) or Open (for pending bets).
If your bet is still open, you can click on the event link inside your betslip to view live scores, minutes played, and detailed statistics (corners, bookings, fouls etc.).
The Statistics tab gives you additional insights such as team form, head-to-head results, goals, cards, and more.
View your current balance
Your account balance is always shown in the top right corner of your betPawa account screen once you’re logged in
Check your transaction history
Go to the Account menu.
Tap on Statements to see a full list of your recent transactions, including deposits, withdrawals, and bet winnings
Get help if something looks wrong
If your transaction or balance isn’t showing correctly, first try logging out and back in, or simply refresh the page. If the problem continues, contact our 24/7 Customer Support team and we’ll be happy to assist you.
Check market explainers
Each betting market has its own explanation and settlement rules. You’ll see these directly on the Sports Betting page when selecting your bet.
Learn how your bet will be settled
Different markets (e.g. 1X2, Total Over/Under, 3-way handicap) have unique settlement conditions. Reviewing these rules helps you understand exactly how your payout will be calculated.
Explore the full betting rules
For a complete overview of how bets are placed, accepted, and settled, visit our Sports Betting Rules page.
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